RETURNS & EXCHANGES
How do I return/exchange an item?
Because the Amani project is small, and women rely on each sale to support their families, we only refund returns in the form of gift cards in the same amount less a restocking fee of 15%. Contact email@example.com regarding all returns.
My order is over $100 but I did not receive free shipping?
Free shipping is available on orders over $100. Large items such as quilts, wall hangings, baskets and most pillows are excluded from this promotion.
When will my order ship?
Due to COVID-19 all orders are packed for shipping on Tuesdays.
My free shipping code isn't working?
Our free shipping promotions are valid for shipping costs under $20. Anything over the $20 limit is excluded from the promotion.
Why was I charged duties and/or tax on my international order?
Unfortunately, we do not cover the cost of duties in our price, therefore the customer is responsible for cover the cost of duties and taxes according to his/her country.
Contact us concerning you web orders inquiries at firstname.lastname@example.org