RETURNS & EXCHANGES
How do I return/exchange an item?
Because the Amani project is small, and women rely on each sale to support their families, we only refund returns in the form of store credit in the same amount. Contact firstname.lastname@example.org regarding all returns.
My order is over $100 but I did not receive free shipping?
Free shipping is available on orders over $100. Large items such as quilts, wall hangings, baskets and pillow inserts are excluded from this promotion.
All orders are packed for shipping on Tuesdays.
Since we pack orders on Tuesdays, we can only ship for overnight delivery Wednesdays. We recommend ordering ahead of time if it is a gift needed by a certain day, so we can ensure timely arrival, in view of current postal delays.
My free shipping code isn't working?
Our free shipping promotions are valid for shipping costs under $20. Anything over the $20 limit is excluded from the promotion.
Why was I charged duties and/or tax on my international order?
Unfortunately, we do not cover the cost of duties in our price, therefore the customer is responsible for cover the cost of duties and taxes according to his/her country.
Contact us concerning your web orders inquiries at email@example.com